Privacy Policy

Garden Topsoil Direct – Privacy Policy

Garden Topsoil Direct is part of The Bennie Group Ltd, who is committed to ensuring that your privacy is protected. This privacy policy explains how we use any information we collect about you and how you can instruct us if you prefer to limit the use of this information. In these terms, “third parties” means persons, firms or companies which are not subsidiary or associated or joint venture companies.

Who we are

The Garden Topsoil Direct website is controlled by The Bennie Group Ltd and it’s subsidiaries, a company incorporated in England and Wales under company registration number 365875 and the terms of use for the website are set out in our Legal Notice.

Registered Office address: The Old Piggeries, Cranford Road, Burton Latimer, NN15 5TB

V.A.T. Registration number: GB 716004960

Data Protection Officer:

The Bennie Group is registered under the Data Protection Act. ICO reg. no Z6180562

Information gathered by us

If you have registered for an account, visited our website, placed an order, signed-up for our emails we will securely hold your personal information on our secure databases. Such data held could include: name, payment card address, shipping address, email address, landline and mobile number, your marketing preferences and your customer history with us.

When you enter our website, we may use your internet protocol (“IP”) address to help diagnose problems with our servers, to administer our website and to help identify you. Your IP address may also be used by us to understand broad demographic information and for other purposes, such as monitoring visitor frequency.

At the Bennie Group we make use of cookies to help manage our website, make our website easier to use and support the provision of relevant information and functionality. By using our website, you agree to the use of cookies as described in our Cookie Policy.

How we use personal information

The Bennie Group company uses your personal information for business administration, customer services, customer research, fraud prevention and to provide you with relevant account related information.

For marketing purposes, we may analyse your personal information, including the products you view and buy, your browsing habits and other ways you interact with us, to evaluate the effectiveness of our advertising and to help us provide more relevant offers, advice and information to our customers.

We will only send you information about our offers and promotions if you choose to receive it and you can change your marketing preferences at any time. In some situations, we will use your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business.

We may retain data for differing periods of time for different purposes as required by statute or best practices. Other statutory obligations, legal processes and enquiries may also necessitate the retention of certain data.

Sharing personal information

Sometimes it is necessary for us to share your personal data with trusted third parties. We will ensure that data processed by external processors for example, service providers, IT companies who support our website and other business systems and couriers are compliant with this policy and the relevant legislation.

The Bennie Group will only share your data with external processors who we have been vetted first and who we appoint to work with us to provide services to you. The Bennie Group may also share your data within our companies that form part of Bennie Holdings Ltd. We will not sell your personal information to third parties.


By visiting our website, you consent to the use of your information as set out in this privacy statement. We may change our privacy statement at any time. If we change our privacy statement we will post the changes on this website, so that you may be aware of the information we collect and how we use it at all times.

Removing and correcting information

We will remove or amend any personal information from our database or amend or change the information we hold about you or any such information if you request that we do so. Such request should be made by email or letter addressed to the Data Protection Officer at the address set out above.

If you wish to know what information we hold on you, please contact us by email or by post addressed to the Data Protection Officer.

Applicable law and jurisdiction

The terms of this privacy statement shall be governed by and construed in accordance with the laws of England and Wales and be subject to the exclusive jurisdiction of the Courts of England and Wales.

Privacy statement revised 28/6/2019.