Delivery

Garden Topsoil Direct, our delivery and extra options

How we deliver our products

In most cases, deliveries are made by a 3rd party haulier using a tail-lift and hand maneuvered pump truck NOT by a vehicle with a crane offload. Therefore, we can only guarantee delivery to kerbside (with your signature) or in most cases a driveway as long as it has adequate hard-standing area.

We cannot offload onto gravel or loose areas, grass, steep slopes or soil areas. Please ensure there is adequate room for delivery vehicles to access your property, free from obstruction and parked cars. If you have any questions regarding delivery please contact us by emailing enquiries@gardentopsoildirect.co.uk before ordering.

Delivery Contact

For delivery enquiries ON DELIVERY DAY ONLY please contact 01858 466 499.  You will need to supply your order number. 

Can I select a delivery date?

Yes, with the 2-3 day delivery service you can choose the delivery date which best suits you. This can be done on the checkout page where you will find a calendar icon you can click and select a delivery date. This service is FREE of charge.

2-3 day Delivery

Delivery is available on all our products we sell online. It's automatically added to your order on checkout. You can upgrade to our next day delivery and/or time delivery for an extra cost, please read our timed and next day delivery options below.

Next Day Delivery

Our next day delivery is available on all our products we sell online. You can have a next day delivery for an additional cost of £9.96. The cost is added to your order on check out. PLEASE NOTE, for next day delivery all orders must be placed before 12pm. If NEXT DAY is selected on a Friday before midday then delivery will be made on the following Monday. If ordered after midday on Friday, then the delivery will arrive on the Tuesday or your selected delivery date. We do not deliver on bank holidays or weekends. 

What time will delivery be made?

Delivery will typically be made between 8:00 - 19:00.  During busy periods delivery may be slightly later. As the deliveries are made via a 3rd party on an overnight courier, we can not provide specific times for delivery.  On the day of delivery feel free to call our haulage company on 01858 466 499 with your order number for an approximate time. 

Click & collect

If you live locally to us, you can always collect your order from us directly. We are located on the Telford Way Industrial Estate in Kettering, during the hours of 8am - 4pm Monday to Friday. We are closed bank holidays and weekends.

If you have any further questions regarding delivery please contact us by emailing Send Mail before you pay for your order.