Frequently Asked Questions

Q. What product do I need?

Q. When will I receive my delivery?

Q. How much material do I need?

Q. Do you deliver with a crane?

Q. Can I collect from your depot?

Q. What is the minimum order?

Q. I want loose tipped materials, is this possible?

Q. Does the price quoted include delivery and VAT?

Q. Do you do next-day delivery?

Q. What about delivery at the weekend?

Q. Can my order be delivered to the garden area ready for me to use?

Q. I missed my delivery, what happens next?

Q. Access to our address is poor, is this a problem?

Q. Will I receive a receipt for my order?

Q. My order is incorrect or there are items missing/damaged, what do I do?

Q. I didn't receive a confirmation e-mail

If we have not answered your question, please email us or contact us.